Contact Us

Support: help@livehelpnow.com. Sales: sales@livehelpnow.com. Billing: billing@livehelpnow.com. Privacy: privacy@livehelpnow.com. Phone: 877-548-3001. Office: 436 N Main St #1107, Doylestown, PA 18901.

A human team that responds quickly and stays with you until the job is done, a help center at help.livehelpnow.net, and on the Premium plan, priority support and a monthly dedicated success call.

Hue is the AI assistant built into LiveHelpNow. It learns from your knowledge base, past chats and tickets, your website and documents you upload, then answers customers on its own in chat, on tickets and on the phone, suggests replies for agents, summarizes conversations and answers managers' questions about support data. Every answer comes from your content; when it is not sure, it says so and offers a person.

We start with a discovery call. We learn how your team works today, where your customers reach you, which questions take up the day and what has not worked so far. Then we show LiveHelpNow on your own questions, and if it fits, we set it up with you: channels, routing, saved replies, your knowledge base and Hue. Premium adds white-glove onboarding and a monthly success call.