Our mission is to make real customer
relationships possible by providing the best
software platform for support teams.
Simple, effective, versatile, inexpensive, multi-channel help desk software
Automatically tag all chat and email inquiries via intelligent automation. Customer service trends at your fingertips
View nowReal time feedback on the quality and quantity of your customer service with exact instructions on how to improve
View nowNow we're talking. Transform your agents with our complete set of seamlessly integrated help desk tools such as Live chat, Support Ticket, Knowledge base and CRM .
View nowAbility to monitor and coach agents in real time. Patent #: US 9,178,950 B2
View nowFlexible reports, anything from website statistics to agent productivity
View nowPatented design allowing to respond to chat inquiries, emails and search FAQ all at the same time
View nowJoin us to receive discounted services and early access to new
products and features.
With two locations in Pennsylvania, US and one in Kraków, Poland we are just getting started!
Customer loyalty is highly important to any successful business. In order for your business to be financially healthy, you want to reduce customer chur...
Your customers want to text! Did you know that LiveHelpNow offers a unique feature that lets your customers text your business landline, and have that ...
Your company may handle a lot of chats and emails every day. While each of those interactions has its own features and details, the conversation probab...