Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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The Choice is yours.

This is where you choose your plan.
We’re waiting to help you.
We really don’t like waiting.

PRICING CALCULATOR

SELECT PRODUCTS NEEDED

CHAT / SMS
EMAIL / TICKET
FAQ / SELF SERVICE
CALL MANAGEMENT

# OF AGENTS

BILLING TERM

Monthly
Annually

TOTAL PRICE

$21.00 / month

30% - 3+ products discount

10% - yearly discount

COMPARE FEATURES

Compare features and benefits to select the right product for your needs.

  Chat / SMS Email / Ticket FAQ / Self Service Call Management
Pricing        
  $21 / agent / month $21 / agent / month $21 / agent / month $9 / agent / month
Features        
Realtime Visitor Monitoring ?      
Customer Lists ?    
Social Integration ?    
Custom Information Feed ?      
Advertising Billboards ?      
SMS Chat ?      
Intelligent Triggers & Automations?    
Plugin Integrations ?
Fully customizable with CSS ?
CRM Integrations ?    
Remote Assistance ?      
Eventing API ?      
Reporting & Analytics ?
Customizable Surveys ?    
Multibrand Support ?
Intelligent Canned Messages ?    
Automatic Language Translation ?      
Chat Whisper ?      
Transfer ?    
Spell Check ?    
File Transfer / Attachments ?
PCI / HIPPA, Financial grade security ?  
Secure Forms ?  
Auto Tagging ?
Customizable Email Form ?      
Chat-to-Ticket ?      
Agent permissions and restrictions ?  
Filter & Search ?
Email / Ticket Status updates ?      
Exportable Inquiries ?    
Self-service FAQ Articles ?      
Fully Customizable FAQ Site ?      
Call logs ?      
Capture Callback Requests ?      
Beautifully integrated Chat, Ticket and Knowledge base ?
Call center ready ?
Video chat ?
Visitor banning ?
US Based phone, chat & email support ?

BIG TEAM? BIGGER OFFERS.

We can handle any size team you have. From a few to 1000's, it doesn't matter.

Enterprise - additional $15 / agent / month Chat / SMS Email / Ticket FAQ / Self Service Call Management
3 year storage ?
Unlimited multibrand support ?
Unlimited Visitor & and Ticket Triggers ?
Dedicated 24 / 7 software engineer support ?
IP Restricted Account Access ?
Product Training & Private Training Webinars ?
Up to 50 text-enabled landline numbers ?
Request custom features with guaranteed timely delivery ?
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Awarded most affordable help desk software by Capterra Awarded most poopular help desk software by Capterra

Waiting is for lobbies and bus stops.

Questions?