Today’s customers are spoiled. With saturated markets and easy-to-find information, choice is everywhere. To adapt, eCommerce businesses need to embrace…
Growing up, we heard from our parents and teachers to always say “thank you” as a sign of showing appreciation.…
Ahhhh, spring! Perfect time for cleaning out old junk, reorganizing, and starting anew. Sometimes, as we spring clean, we find…
Good news, folks! SourceForge, the world’s largest software review and comparison website, awarded LiveHelpNow with the Spring Top Performer Award.…
Many brands, naturally, focus a large portion of their marketing activities on acquiring new customers. However, acquiring isn't enough. Just…
Here is an interesting statistic: about 96% of the customers visiting a website are not ready to make a purchase! Why…
KPI Dashboards - a new way to track contact center Key Performance Indicators. Imagine watching a competitive sporting event without…
It’s not a secret that whenever people have to deal with the government, they usually expect slow, inefficient service. This…
Customer relationships are the bread-and-butter of a business. Good customer relations are so fundamental to successful business growth that there…
Give LiveHelpNow Help Desk Software a go free for 30 days.