Our chat support suite lets agents manage
multiple requests easily and in real-time.
Our Chat Support Suite’s straightforward interface handles chat requests the moment they’re submitted.
Each customer experience is completely customizable and onboarding new agents is a cinch.
Faster customer service is only a text away.
Securely receive highly confidential PCI & PHI data via chat.
Analyze your clients’ wants and needs with our easy-to-digest analytics platform with built-in reporting.
Create customizable post-chat surveys that improve your team with every ticket.
Automatically translate any foreign chat requests in real time.
Your agents can say goodbye to language training once and for all.
Our Chat Support Suite is the must-have software for
answering customer questions the moment they arise.
“LiveHelpNow has given our business the opportunity to reach out to customers that we couldn’t reach before. We can now communicate with our online users in a more efficient and more personal way. That is an invaluable resource to us. It can be difficult for many users to navigate our inventory or to know just which part they need. Nearly all of our Chat Support Suite inquiries result in sales and we have many customers that regularly return to the chat. It's a great way to communicate with customers and great way to convert.”
- Mallory Kramer, Customer Service Representative, MM Tool Parts
Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.