Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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Get live help now, not later

Our chat support suite lets agents manage
multiple requests easily and in real-time.

REVOLUTIONIZE YOUR LIVE CHAT SUPPORT SERVICES WITH:

Real time visitor monitoring and proactive engagement
Effortless multi-brand support within single account! Call center heaven
True Enteprise Level Analytics

FINALLY, a powerful, no-nonsense chat platform

Our Chat Support Suite’s straightforward interface handles chat requests the moment they’re submitted.
Each customer experience is completely customizable and onboarding new agents is a cinch.

Chat System

TRULY BUILT FOR MOBILE

Faster customer service is only a text away.

SMS Chat

PROTECT YOUR CUSTOMER INFORMATION BETTER THAN A GUARD DOG

Securely receive highly confidential PCI & PHI data via chat.

Secure Forms

CUT THROUGH FEEDBACK

Analyze your clients’ wants and needs with our easy-to-digest analytics platform with built-in reporting.
Create customizable post-chat surveys that improve your team with every ticket.

LiveHelpNow Challenge

ELIMINATE LANGUAGE BARRIERS WITH AUTO TRANSLATION

Automatically translate any foreign chat requests in real time.
Your agents can say goodbye to language training once and for all.

Translation

Help is here

Our Chat Support Suite is the must-have software for
answering customer questions the moment they arise.

Automatic or manual tagging of every chat! Finally know what's trending
Respond to customer inquiries on the go with OS X and Android apps
Flawlessly integrated chat, support ticket and knowledge base. Finally be productive
Effortless multi-brand support within single account! Call center paradise
Ask for feedback with customizable pre and post chat surveys
Secure Forms. Collect HIPAA and PCI info in chat and support ticket
Integrate with anything. Public JS, Webhooks and REST APIs
SMS Chat. Supporting customers who like to text
Give agents the power to speak any language instantly!
24/7/365 Helpful Support
Optimized for Mobile Chat Windows
Plug-Ins and Integrations for all major CRM and CMS
Real-time Visitor Monitoring
Visitor Triggers. Intelligent rules of engagement
Social Integrations
Enterprise Level Reporting and Tracking

This person gets it.

“I cannot begin to tell you how fortunate we are to have found LiveHelpNow. The service enables us to provide exceptional customer support in realtime to our clients all over the world.”

- Chad Brandt, Founding Attorney, Brandt Immigration

More people who get it

We Thought of Everything.

Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.

Webhooks
See for yourself

Waiting is for lobbies and bus stops.

Questions?