Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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Take control of email support

Our Email Ticketing Platform enables agents to
resolve tickets faster, smarter and without confusion.

ORGANIZE ON THE SPOT

With our Email Support Ticket System, assigning, managing and supervising email tickets is easy.
We provide a streamlined process, from customizable web forms to post-contact analytics.

Ticket System

GIVE AGENTS A CLEAN BASE OF OPERATIONS

Unify your company support inbox and convert all email requests into sharable,
easy-to-organize support tickets that can be assigned at a moment’s notice.

Inbox to Agents

PROTECT YOUR CUSTOMER INFORMATION BETTER THAN A GUARD DOG

Securely receive highly confidential PCI & PHI data via email.

Secure Forms

Always covered by our 24/7 support.

This person gets it.

“LiveHelpNow provides many features that our former chat system didn't have. Making ourselves accessible in more than just one way has really increased our level of customer service. The ability for students to create tickets when we are offline is a big plus as well. Also, the FAQ Dashboard serves as a great resource for frequently asked questions we receive. Most importantly, I love the customer service that the company provides. There's never been a time when my questions were not answered.”

- Phong Yang, Counselor, California State University, Fresno

More people who get it

We Thought of Everything.

Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.

Webhooks
See for yourself

Waiting is for lobbies and bus stops.


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