Chat support suite

Real-time support solution that’s super fast and oh so reliable.

Learn more now
HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

Learn more now
FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

Learn more now
Applications
Learn more now
Plugins & Integrations
Learn more now
Documentation
Learn more now

Take control of email support

Our Email Ticketing Platform enables agents to
resolve tickets faster, smarter and without confusion.

ORGANIZE ON THE SPOT

With our Email Support Ticket System, assigning, managing and supervising email tickets is easy.
We provide a streamlined process, from customizable web forms to post-contact analytics.

Ticket System

GIVE AGENTS A CLEAN BASE OF OPERATIONS

Unify your company support inbox and convert all email requests into sharable,
easy-to-organize support tickets that can be assigned at a moment’s notice.

Inbox to Agents

PROTECT YOUR CUSTOMER INFORMATION BETTER THAN A GUARD DOG

Securely receive highly confidential PCI & PHI data via email.

Secure Forms

Always covered by our 24/7 support.

This person gets it.

“LiveHelpNow has given our business the opportunity to reach out to customers that we couldn’t reach before. We can now communicate with our online users in a more efficient and more personal way. That is an invaluable resource to us. It can be difficult for many users to navigate our inventory or to know just which part they need. Nearly all of our Chat Support Suite inquiries result in sales and we have many customers that regularly return to the chat. It's a great way to communicate with customers and great way to convert.”

- Mallory Kramer, Customer Service Representative, MM Tool Parts

More people who get it

We Thought of Everything.

Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.

Webhooks
See for yourself

Waiting is for lobbies and bus stops.

Questions?