Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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Take control of email support

Our Email Ticketing Platform enables agents to
resolve tickets faster, smarter and without confusion.

Upgrade your ticketing process

Support Ticket Triggers & Automations. Intelligent rules and SLAs
Effortless multi-brand support within single account! Call center heaven
Ask for feedback with customizable surveys

ORGANIZE ON THE SPOT

With our Email Ticketing platform, assigning, managing and supervising email tickets is easy.
We provide a streamlined process, from customizable web forms to post-contact analytics.

Ticket System

GIVE AGENTS A CLEAN BASE OF OPERATIONS

Unify your company support inbox and convert all email requests into sharable,
easy-to-organize tickets that can be assigned at a moment’s notice.

Inbox to Agents

PROTECT YOUR CUSTOMER INFORMATION BETTER THAN A GUARD DOG

Securely receive highly confidential PCI & PHI data via email.

Secure Forms

Always covered by our 24/7 support.

Help is here

Our Chat Support Suite is the must-have software for
answering customer questions the moment they arise.

Support Ticket Triggers & Automations. Intelligent rules and SLAs
24/7 Availability
Social Integrations
Secure Forms. Collect HIPAA and PCI info in chat and support ticket
Enterprise Level Reporting and Tracking
Ask for feedback with customizable surveys
Unified Inbox. Make your email support efficient
Effortless multi-brand support within single account! Call center paradise

This person gets it.

“Between the quality of the package and the enthusiasm of the people behind it, I feel like the sky’s the limit with this company.”

- Joel Levin, VP of Support, Final Draft

More people who get it

We Thought of Everything.

Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.

Webhooks
See for yourself

Waiting is for lobbies and bus stops.

Questions?