Our Email Ticketing Platform enables agents to
resolve tickets faster, smarter and without confusion.
With our Email Support Ticket System, assigning, managing and supervising email tickets is easy.
We provide a streamlined process, from customizable web forms to post-contact analytics.
Unify your company support inbox and convert all email requests into sharable,
easy-to-organize support tickets that can be assigned at a moment’s notice.
Securely receive highly confidential PCI & PHI data via email.
Our Customer Service Software is the must-have for
answering customer questions the moment they arive via live chat, SMS, Facebook, Email
and any other channel you may think of.
“LiveHelpNow has given our business the opportunity to reach out to customers that we couldn’t reach before. We can now communicate with our online users in a more efficient and more personal way. That is an invaluable resource to us. It can be difficult for many users to navigate our inventory or to know just which part they need. Nearly all of our Chat Support Suite inquiries result in sales and we have many customers that regularly return to the chat. It's a great way to communicate with customers and great way to convert.”
- Mallory Kramer, Customer Service Representative, MM Tool Parts
Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.