Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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Company
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Agent Handbook
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Agent Test
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Webinars
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Don’t let Phone calls slow you down

Some customers just like to talk. Accommodate them with a
direct line of support using our Call Ticketing platform.

ALWAYS UP EVEN WHEN YOU’RE NOT

Our 24/7 Callback Request system lets customers
schedule a callback anytime, day or night.

Call Management

FULLY CUSTOMIZABLE CALLBACK FORM

Liberate your agents with callback notifications sent via email and/or text message.

Callback Window

To embed a callback form on your website you will need to create a container element with a unique id attribute. You can now add the following javascript code to your website, replacing element_id with the id of the container element

function lhnJsSdkReady(){
  lhnJsSdk.embedCallback("element_id", 0);
 }

RECORD AND TRACK ALL YOUR CALLS.

Whether you’re looking to train your team or just filter through conversations,
our thorough call log makes your entire client call history searchable and sortable.

Call List

Help is here

Our Chat Support Suite is the must-have software for
answering customer questions the moment they arise.

This person gets it.

“LiveHelpNow has given our business the opportunity to reach out to customers that we couldn’t reach before. We can now communicate with our online users in a more efficient and more personal way. That is an invaluable resource to us. It can be difficult for many users to navigate our inventory or to know just which part they need. Nearly all of our Chat Support Suite inquiries result in sales and we have many customers that regularly return to the chat. It's a great way to communicate with customers and great way to convert.”

- Mallory Kramer, Customer Service Representative, MM Tool Parts

More people who get it

We Thought of Everything.

Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.

Webhooks
See for yourself

Waiting is for lobbies and bus stops.

Questions?