Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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Don’t let Phone calls slow you down

Some customers just like to talk. Accommodate them with a
direct line of support using our Call Ticketing platform.

ALWAYS UP EVEN WHEN YOU’RE NOT

Our 24/7 Callback Request system lets customers
schedule a callback anytime, day or night.

Call Management

FULLY CUSTOMIZABLE CALLBACK FORM

Liberate your agents with callback notifications sent via email and/or text message.

RECORD AND TRACK ALL YOUR CALLS.

Whether you’re looking to train your team or just filter through conversations,
our thorough call log makes your entire client call history searchable and sortable.

Call List

Help is here

Our Chat Support Suite is the must-have software for
answering customer questions the moment they arise.

This person gets it.

“LiveHelpNow provides many features that our former chat system didn't have. Making ourselves accessible in more than just one way has really increased our level of customer service. The ability for students to create tickets when we are offline is a big plus as well. Also, the FAQ Dashboard serves as a great resource for frequently asked questions we receive. Most importantly, I love the customer service that the company provides. There's never been a time when my questions were not answered.”

- Phong Yang, Counselor, California State University, Fresno

More people who get it

We Thought of Everything.

Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.

Webhooks
See for yourself

Waiting is for lobbies and bus stops.

Questions?