live chat

Google Adwords put live chat front and center, so should you do the same?
7 ways to speed up customer service and reduce churn
7 reasons why phones should not be your primary customer service channel
iPhone App for the Live Chat System
Live Chat Tagging - How to get detailed information about the content of your chat traffic
Tired of seeing ‘You’ or ‘Visitor’ instead of your customer’s name in chat?
The LiveHelpNow live chat window - Designed with your brand in mind
5 principles that make multitasking with live chat easier
5 strategies to transform your live chat service into a sales channel

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