Captivate customers and outshine competitors with our easy to use, hard to resist customer service software suite.
Apr 16, 2018 | 0 comment
Customer service is becoming faster and more competitive than ever before. Live chat apps along with customer service data can drive a strategy that helps better serve your customer base.
If you’re ready to overhaul your approach to customer service, consider the following 5 eye-popping stats:
Live chat apps can help provide better customer service by improving response times and even help build trust.
This is where live chat apps can offer an online presence for consumers, even 24 hours a day if needed. If the company can’t realistically supply a live agent around the clock, another option is to provide an FAQ section where customers can easily search for answers.
This video demonstrates how companies can continuously communicate with mobile customers via text message.
Brands of all sizes take note: treat your customers like royalty. One of the ways you can provide exceptional customer service is by offering online customer support in real time and different channels such as a live chat box and mobile messaging.
Most likely you’ll choose live chat, especially since many consumers expect immediate answers from a customer service rep. Live chat apps give the ability to service customers faster and ultimately win more business.
Choose LiveHelpNow to Transform Your Customer Service Experience
LiveHelpNow improves customer experience with numerous products and services, including live chat, SMS, and support tickets. Be sure to contact us with questions by clicking on the blue box on the bottom right corner of your screen.
Give LiveHelpNow Help Desk Software a go free for 30 days.