New Releases and Updates

New Year, New Us: LiveHelpNow Introduces New User Panel
Major update to LiveHelpNow Challenge. Gamification is here.
New: Translate SMS chats, Find untagged chats, Merge tickets
Tag, You're It! - Win the Customer Service Game with Auto Tagging
Tracking Conversions influenced by Live Chat and Email Support interactions
LiveHelpNow updates August 21st

LiveHelpNow updates August 21st

Aug 22, 2017

The following updates  were released today: Eventing API (webhooks) will now send chat dates in the account's time zone set…

Just released: Folder organization of canned content, new shortcuts and more...
Securely exchange confidential forms—from within a chat session or via email
The Next Big Thing is Here: Landline Texting

The Next Big Thing is Here: Landline Texting

Nov 28, 2016

[caption id="attachment_7321" align="alignright" width="300"] artsvector / Pixabay[/caption] You read that correctly. LiveHelpNow pioneered the technology that allows customers to text a landline…

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