Optimize for Search & Get Found
Publish Dynamic, Searchable FAQ’s: Turn your website into a searchable knowledge resource for new and existing customers.The HelpOut Tab can help customers find answers as soon as they hit the homepage, by providing a dynamic search bar built right into your site. Keyword searches return knowledge base articles, allowing your customers to help themselves.
Leverage Customer Ratings & Feedback: Letting customers rate your articles,
comment on their helpfulness, and share articles with friends gives you valuable feedback that you can use to transform the support process.
Expand Knowledge and Get Results: Not only does having a knowledge base full of product information educate customers, it also informs internet search engines that your company is on the map. When search engines find your articles, they create inroads straight to your website. Invite customers that search for the products you sell every time you publish an article.