Provide your clients with faster and better service
Your business is people—helping people get fit, stay healthy, and feel good. Communication is a big part of business, and part of being a successful personal trainer. When you need effective personal trainer business software, look to LiveHelpNow for bundled tools to serve your current clients, build your business, and reduce your operating costs.
Communication is key to successful business
No matter what kind of product or personal service you sell, good communication tools are essential for you to turn a profit. As a personal trainer, you can use LiveHelpNow to schedule your availability, share your philosophy, and offer your knowledge to help clients be their best.
The LiveHelpNow platform works as effective web-based personal trainer software that helps you work with your current and potential clients. Here are just some of the ways you can use the LiveHelpNow suite of tools to improve your efficiency and expand your client base:
Need to outsource your live chat support? No problem!
HelpSquad offers trained live chat agents for your business.
LiveHelpNow partnered with HelpSquad to offer 24/7 US Based chat service to field sales and support inquiries on your website
LiveHelpNow - Customer Service Software for Personal Trainers that lets your website do the selling!
Use live Chat for marketing, scheduling, and outreach
You may believe live Chat is a tool only used when you are trying to reach the customer service department of a large company. LiveHelpNow gives you the Chat tools you need, regardless of the size of your company, which levels the playing field with your competition. You can use live Chat to concentrate your office communications into one, integrated dashboard that shows you exactly who has contacted you, the time, their message, and their call history with you.
If you are a sole practitioner or in a small personal trainer group, you, or your staff, can handle your dashboard, assigning calls appropriately, checking status, and providing the friendly, efficient customer service expected by your client demographic.
Instead of making a long series of time-consuming telephone calls, you can handle multiple live Chat sessions that could involve scheduling a session, discussing a session time change, or providing information to a new client on the services you offer.
How email ticketing works for you
LiveHelpNow keeps the lights on with always-on call management. When your clients want to reach you but your Chat agent is out, or your office is closed, they can initiate a ticket indicating they would like to be contacted via online Chat, SMS-text message, or through the email ticket. LiveHelpNow gives your clients more control of their customer service experience while collecting and storing information about Chat sessions, including a transcript, client profile, and other social data collected through their website visit.
On the run, your workout clients can check in with the LiveHelpNow mobile app that adds another level of interactivity to your website. No more messy email threads, lost appointment times, or frustrated clients—you have clear contact records and instant access to client profile information to help you remember preferences and personal data.
Share your knowledge and save your time
While other online personal trainer software may help you stay organized, LiveHelpNow does that—and more.
Use our Knowledge Base tools to create and easily publish informative articles on your office, techniques, background, philosophy, and other topics. You need no technical help to use ready-to-go layouts and templates and create your knowledge base. Knowledge articles are commonly used to answer frequently asked questions during Chat sessions, or for use by visitors checking out your website.
Helping your clients is what personal trainers—and LiveHelpNow—are all about
LiveHelpNow reduces your costs and gives you more time to work with clients. Don’t wait to start working smarter, not harder. Try a free 30-day trial of LiveHelpNow.