Showcase your product knowledge
If you have a personal stylist website, or are a personal shopper, LiveHelpNow is an affordable, online platform that saves you money and time. By bundling essential features—client communication, scheduling, marketing, feedback, and outreach—you take care of business with budget left over. Easy to learn and install, you are up and ready to serve your clientele in five minutes. When client service is your business—LiveHelpNow delivers!
Shopping for software? Look for the capabilities you need at an affordable price
Selling styling or shopping services takes fine-tuned, high-touch customer care. Whether you are working with your customers locally or remotely, you need to provide always-on customer care services.
LiveHelpNow is an easy-to-use set of online tools, bundled in one platform, that you can use to run, schedule, track, and expand your business. Don’t cobble together different apps and software when you can have it all in one platform at one low monthly price. So—what’s in it for your clients and for you?
Need to outsource your live chat support? No problem!
HelpSquad offers trained live chat agents for your business.
LiveHelpNow partnered with HelpSquad to offer 24/7 US Based chat service to field sales and support inquiries on your website
LiveHelpNow - Customer Service Software for Personal Shoppers that lets your website do the talking!
Never miss a call
As a personal stylist or shopper, your clients are investing in your know-how, your energy, and your customer care. You and your clients can go mobile with a LiveHelpNow app that lets you communicate on the fly. Set up Alerter to give you a heads-up to an incoming client call while you are working. Call management lets your customers send an email ticket with a new request or concern—even after your work hours. Whether via PC, email ticket, or SMS-text, your clients can communicate in the mode that works best for them—and not be frustrated that they were unable to leave word with you.
All of your client communications are organized on one dashboard screen where you can prioritize and categorize your work. No more trying to match texts with email message and quick phone calls—your contacts are arranged per customer, with profile information, so you are immediately informed and ready to offer personal client care during a Chat session.
Use live Chat to improve client connections
Live Chat saves times serving existing clients, and helping new clients who visit your website. You can customize LiveHelpNow by setting triggers and alerts that let you know when a new visitor is on your website, or when they might need a little extra information to make a purchase, or book an appointment with you. With live Chat, you can handle several inquiries simultaneously—offering information, making appointments, or handling concerns—instead of spending hours returning phone calls.
Develop a knowledge base to save time and share information
With LiveHelpNow, you can easily use templates and simple design tools to create attractive FAQs and knowledge articles for your Chat contacts, and for visitors to your website. Along with Live Chat, knowledge articles boost the value of your website to visitors by sharing information that you would normally explain over the phone.
Provide easily accessed information about your services, how you work, what value you offer, and your pricing to website visitors to save their time—and yours. On live Chat, using canned messaging saves you time and ensures your clients receive standardized information about your policies or services. On your website, optimized knowledge articles increase your visibility to search engines, improving your website rankings over time.
Use analytics without having to crunch the numbers yourself
LiveHelpNow offers easy to understand data on your Chat services, website, and visitors. Easily integrated with Google Analytics, LiveHelpNow enables you to tweak your marketing focus based on real-time numbers.
Don’t wait! Offer premium customer service support with affordable Chat tools today
Excellent customer service boosts customer loyalty. Improve your business profile and increase your profits with LiveHelpNow. Sign up for our free 30-day trial today!