Attract new clients while retaining old ones
Landscape business software from LiveHelpNow offers you bundled communications, scheduling and analytics tools in one Cloud-based platform. Whether you have a robust back office operation, or you are a sole operator, LiveHelpNow helps you nurture your landscaping business, reduce costs, and boost your bottom line.
Need ideas for home and landscape software? Look no further than LiveHelpNow
The LiveHelpNow live Chat platform is affordable, easy to set up, and keeps your business communications organized. Reduce the amount of time you, or your staff, spend on the phone by using live Chat—here is how we can help:
• Customize LiveHelpNow to reflect the look and feel of your landscaping business. Enhance your web presence and boost your search engine rankings with LiveHelpNow. The tools add interactivity to your website, and give visitors a chance to ask specific questions about your service and costs after they have seen images of your work on the site. Your customers can contact you through SMS text-messaging, email ticket, or live Chat!
• You can set LiveHelpNow to alert your staff or Chat agent when a visitor is on your website, letting potential clients know they can ask questions about their landscaping or other services described on your site.
• Live Chat really shines when you can offer specialized information or service to website visitors or clients reaching out to you with concerns or questions. LiveHelpNow collects information from each Chat session, giving you or your Chat agent background on where the caller is located, what search engine referred them to your site, and data from open social network profiles. Each time your client contacts you through Chat, more information is added to their profile, giving you a rich history to use for specialized service offers or unique discounts.
• Keep your clients and open projects organized with email ticketing. Create a ticket for each open job to track who is waiting for service, due dates, and special details on the job. You can track email tickets created by you, or a client, as well as other inquiries through an integrated dashboard that lets you see all of your outstanding projects and customer service calls at once. Use LiveHelpNow to avoid messy email buildup and ensure you never miss a call—or a deadline—again.
Need to outsource your live chat support? No problem!
HelpSquad offers trained live chat agents for your business.
LiveHelpNow partnered with HelpSquad to offer 24/7 US Based chat service to field sales and support inquiries on your website
LiveHelpNow - Customer Service Software for Landscapers that lets your website do the selling!
Offer backyard landscaping ideas and information through a LiveHelpNow knowledge base
The home, garden, and landscaping industry in the US continues to grow. Take advantage of renewed interest in the out-of-doors by offering knowledge tips and articles through your website.
With a LiveHelpNow knowledge base, create informative, accurate articles and FAQs based on questions that are repeatedly asked during your live Chat sessions. Post your FAQs and articles on your website and create a searchable knowledge library for visitors who prefer self-help—and attract more attention from search engines while you are at it!
Expand your client base and reduce your operating costs with LiveHelpNow
Enjoy integrated customer service, communications, and analytics for one low monthly cost with LiveHelpNow. Don’t wait to find out how LiveHelpNow can help your landscaping business. Start a free 30-day trial today!
Live Help 24/7/365
During the times that your landscaping business is closed, your customers can’t get the help that they need or talk with anyone about the services and products your business offers. With livechat installed on your web site, customers can chat directly with a representative who can help them with relevant information. LiveHelpNow’s ticketing system can also help your company manage appointments and the knowledgebase stores information that your customers and employees can access easily.
Target different markets more effectively
The analysis components of our analytic system in LiveHelpNow will help your landscaping business target different markets more effectively. Using information that comes from the browsing habits of anyone who visits your web site, our analytics can generate specific patterns of searches, frequently asked questions and what times of day people visit your site the most. With this information, you can decide which areas of your business need to be marketed better and to whom they should be marketed.