Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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Language translation

Break through communication barriers

Have your agents speak your customer's language!

Traditional phone support limits your pre and post-sales service potential to the languages your agents speak fluently. LiveHelpNow live chat includes a real-time language translator so you can engage customers no matter what language they speak.

Support multiple customer languages


Create customized chat portals for each language your team supports and route international customers to the agents that are best suited to help them.

Effortless live chat communication in any language

If your customer’s first language is something other than English, they can now type in the language they’re most comfortable with and their text will be translated, on the fly, into English (or any other language your agent chooses).

Your agent’s reply will be instantly translated back, eliminating the language barrier that in the past would have prevented the sale or made product support impossible.
Live Chat Translation
 
The implications are huge – with a “multi-lingual” staff (thanks to Google Translate), you can now sell to almost any country in the world with the knowledge that before and after the sale you’ll be able to “talk” to your customers in their own language.

With this ability, your product or service is now truly global!

Do you have global customers? No problem. Instant language translation lets your agents talk with customers around the world.

Waiting is for lobbies and bus stops.

Questions?