Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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SEO Friendly Knowledge base system

Knowledge base articles that are indexed by all major Search Engines in hours

What is search engine optimization (SEO)?

For most business owners search engine optimization involves spending thousands of dollars on digital marketing services that may or may not result in long-lasting visibility for their websites in customers' search results. SEO is a constantly evolving practice; It takes a highly specialized skill set and ongoing effort to keep your site in front of potential customers. The key to good SEO is publishing relevant content on a regular basis and maintaining an up-to-date Knowledge Base is an economical way to achieve that aim.

SEO Knowledge

More FAQs answered = Greater SEO benefits

A Knowledge Base is much more than a simple FAQ page. Each article you create has its own branded URL, expanding your site's content with relevant information that helps your customers help themselves and looks like candy to search engines. Add articles effortlessly and keep them hidden from customers and search engines alike until you decide that they're ready to be published and shared.

self service portal example

Advertise your product knowledge to search engines

LiveHelpNow Knowledge Base articles are attractive to search engines by design and well-written articles can be immensely helpful to your website's SEO. Every article you publish to your online support center is easy for search engines to scan and index. As more customers view an article it becomes more likely that the article will be displayed in front of new prospects on the lookout for similar solutions- a virtuous cycle that promotes both SEO and customer loyalty.

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Questions?