Intelligent capture of twitter business page mentions and direct messages.
Extend your brand's influence with social customer service. Convert mentions, direct mentions and any other type of Twitter tweet into tickets and respond accordingly right from your LiveHelpNow ticket dashboard.
Capture tweets @ and about your company and handle them the same way you resolve customer inquiries from other sources. Wow customers with your social support savvy before competitors get wise and make their own advances.
Spread your wings and fly in to save the day when a potential customer or influencer asks a question related to your industry. Gain an edge on competitors by offering your solutions to their dissatisfied customers. If sales isn't your department then have no fear- It's easy to escalate tickets to others.