Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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Our flexible ticketing platform is a cinch to use for any agent.

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Speed up all your support processes with integrated FAQ pages.

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Plugins & Integrations
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Agent Handbook
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Agent Test
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Twitter integration

Intelligent capture of twitter business page mentions and direct messages.

Consolidate scattered social media profiles

Add Twitter support and capture social sales opportunities

Extend your brand's influence with social customer service. Convert mentions, direct mentions and any other type of Twitter tweet into tickets and respond accordingly right from your LiveHelpNow ticket dashboard.

Be the first to know what customers are saying about you

Capture tweets @ and about your company and handle them the same way you resolve customer inquiries from other sources. Wow customers with your social support savvy before competitors get wise and make their own advances.

Tune into the Twitter conversations that lead to sales

Spread your wings and fly in to save the day when a potential customer or influencer asks a question related to your industry. Gain an edge on competitors by offering your solutions to their dissatisfied customers. If sales isn't your department then have no fear- It's easy to escalate tickets to others.

Waiting is for lobbies and bus stops.