Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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Our flexible ticketing platform is a cinch to use for any agent.

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Speed up all your support processes with integrated FAQ pages.

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Plugins & Integrations
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Agent Handbook
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Agent Test
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Social media Monitoring

Respond to customers on channels they prefer using, including social media!

Social media presence

LiveHelpNow Help Desk is fully integrated with Facebook messenger and business pages as well as Twitter feed to track brand mentions, direct messages, hash tags and keywords.

How about customer social media presence?

We got you covered there!
LiveHelpNow will report on any public social media profiles for the customer as soon as live chat session is initiated or email is received.
If we can find any public social media profiles for the customer, they will be shown right within general info in the operator console.
Customer Social Media

Waiting is for lobbies and bus stops.