Chat support suite

Real-time support solution that’s super fast and oh so reliable.

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HELP DESK SUITE

Our flexible ticketing platform is a cinch to use for any agent.

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FAQ BUILDER

Speed up all your support processes with integrated FAQ pages.

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Applications
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Plugins & Integrations
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Documentation
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Help Desk Software built for Call Centers

Effortless multi-brand support, limitless flexibility to support unlimited brands with one account

Live Chat and SMS support system

Easily create and customize unlimited chat portals with unique set of rules and workflows to support customers as required by a particular brand.
Assign agents to skills specifically designed for each brand. Setup queueing and routing to process customer service requests efficiently and as per brand's requirements.
Setup sets of canned responses for each brand to help agents in answering questions with brand's uniform language.

Social media

Unlimited social media interactions. Ability to connect social media properties for each brand and assign rules and workflows to follow brand's requirements.

Unlimited mailboxes to support customers via email

Forward each brand's email to your LiveHelpNow account to bring email communication into the platform. Each incoming email will follow specific rules setup for each brand as far as routing and automations.
Setup email templates for each brand to carry brand's image and language.

Waiting is for lobbies and bus stops.

Questions?