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Download Ebook

HIPAA Compliance and Live Chat

  11-15-2019

  395 downloads

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Protecting PHI in Live Chat Communications

How to keep private information private, even in live chat communication

What is in the e-book

1. What is HIPAA

"HIPAA has created great challenges to health information management professionals regarding the release of patient information. More clarification of the law, standardized instructions, and extensive training of healthcare workers should be addressed." HIPAA and live chat

2. The dangers of not complying

Who is the biggest offender? HIPAA offenders

3. HIPAA Requirements

How do you avoid breaking HIPAA laws? Easy, follow the rules.

4. Protecting PHI in live chat communications

Live chat is another usual suspect because it often does not have the necessary safety precautions to ensure HIPAA compliance and data security - unless you have security precautions like the ones that exist in the LiveHelpNow help desk software.

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Questions?