"HIPAA has created great challenges to health information management professionals regarding the release of patient information. More clarification of the law, standardized instructions, and extensive training of healthcare workers should be addressed."
Who is the biggest offender?
How do you avoid breaking HIPAA laws? Easy, follow the rules.
Live chat is another usual suspect because it often does not have the necessary safety precautions to ensure HIPAA compliance and data security - unless you have security precautions like the ones that exist in the LiveHelpNow help desk software.