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Feb 25, 2017 | 0 comment
When you are about to make a mistake, don’t you wish someone would open your eyes and tell you?
You put a lot of work into getting your website right, promoting your brand and your product. Your Live Chat agents are great, but something is stalling visitors to your website. Could there be problems no one is telling you about?
At LiveHelpNow, helping clients is what we do. After all, help is our middle name, which is a much better middle name than, say, Norbert or Felix. We do our best to support your customer engagement and help you convert new leads to solid sales – before you accidentally walk off a cliff.
Here’s a great example. With our new Website Errors report, you never have to worry about getting caught with a broken link again.
Do you know if your site is offering your customers a smooth experience? Are there broken links, images that aren’t loading, or problems with functions that you don’t know about?
A common problem for many websites is a broken link. You might have moved content or changed a page, or the link destination itself might have changed or disappeared. Broken links not only irritate and delay website visitors, they derail search engine bots, which impacts your website ranking and whether your content is searchable.
Don’t wait until sales or Chat numbers are off—find out quickly about problems on your website as they occur. Our new, real-time Website Error report gives you a daily heads-up about errors happening on your site including:
When there is a problem on your site, you can count on LiveHelpNow. Our Website Error report lets you know before you are embarrassed or lose business. And that helps you manage your customer experience by ensuring the function and features you built into your website are ready to go 24/7.
If you are already a LiveHelpNow client, check out our new Website Error report at no extra cost in Analytics > Executive > Website Errors report. If you have not met us yet but are ready to boost your business with high quality customer service media like online Chat, why not try out LiveHelpNow with a free 30-day trial?
Take advantage of our new Website Error report today—and find out about small mistakes before they become big problems.
Give LiveHelpNow Help Desk Software a go free for 30 days.