As a self-admitted anal-retentive personality, I have a strong passion for lists. List-making makes me feel organized and like I…
[caption id="attachment_1985" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] "Time is money." Ben Franklin coined this saying in the 1700s, and it's…
Live chat software has often been touted as a complete helpdesk solution for businesses, but it’s not just for customer…
Most small businesses offer phones as the primary customer support channel. But tools like livechat and email ticketing systems might…
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