Tag, You're It! - Win the Customer Service Game with Auto Tagging
Oct 29, 2018
When you are tagged in sports, it means you're out of the game (just like this little baseball player pictured).…
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live chat software
LiveHelpNow HubSpot Integration
May 24, 2015
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with HubSpot will allow for easy…
Improved Analytics and Ticket Surveys help you capture more customer feedback
Sep 10, 2014
We've updated the look and feel of the charts and graphs in LiveHelpNow Analytics to make them more accessible &…
Set a Daily Offline Schedule for Live Chats
Jan 27, 2014
Live chat support should only be offered when agents are available to respond to customer queries. With the LiveHelpNow chat…
Live Chat Queuing- Balance Agent Workload in Call Centers
Sep 27, 2013
In the fast-paced environment of a modern call center, the efficient use of time is the key to both happy…
Why Mobile Chat May be the Best Thing to Ever Happen to You
Aug 20, 2013
One of our proudest features here at LiveHelpNow is our fully functional, user-friendly Live Chat app. It operates on Apple…
Open a streaming API of your live chat data
Jul 30, 2013
Introducing Eventing API - every webmaster's dream Wouldn't it be nice to have all the customer data LiveHelpNow collects for…
Send LiveHelpNow chats to SalesForce CRM
Jul 30, 2013
Customer relationship management in the cloud Wouldn’t it be nice if you could house all of your LiveHelpNow chat sales…
Live Chat cobrowsing, powered by join.me
Jul 10, 2013
Serve customers like never before with join.me Provided by LogMeIn, join.me will allow you to serve your customers like never…
LiveHelpNow improves online customer service with updates to key features and analytics.
May 24, 2013
LiveHelpNow is announcing the release of updates that improve the customer’s mobile experience, enable easy and accurate reporting for business owners…