knowledge base

7 Reasons You Should Invest in Knowledgebase Software
Customer Service Cornerstones For Your Online Business
Avoid Nightmare Holiday Customer Service
Knowledge Base article editor & Ticket system notifications get a facelift
Track customer calls and expand your knowledge
Google report shows boost in online shopping

Google report shows boost in online shopping

Nov 07, 2012

[caption id="attachment_2357" align="alignleft" width="300"] Courtesy of FreeDigitalPhoto.net[/caption] A new study released by Google classifies the upcoming holiday season as the…

How to turn idle help desk agents into productivity powerhouses
Why a good knowledge base can be a game changer for software vendors
Why Small Businesses Are Good at Customer Service
5 tips for organizing your knowledge base

5 tips for organizing your knowledge base

Aug 21, 2012

[caption id="attachment_2026" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] So you have decided to start a knowledge base. Smart choice! But a knowledge…

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