help desk

Live Chat is Dead: Long Live the Text!
Manage email/ticket workflows with Ticket Triggers
How to Boost Your Productivity by Outsourcing
TOP 10 REASONS TO TRY LIVE CHAT ON YOUR WEBSITE
Android App for the Live Chat System

Android App for the Live Chat System

Jan 11, 2013

Our new Android App is now available to LiveHelpNow Live Chat System subscribers in the Google Play Store free of charge! We offer…

How to turn idle help desk agents into productivity powerhouses
How to Adapt Call Center Tactics to Chatting

How to Adapt Call Center Tactics to Chatting

Aug 09, 2012

[caption id="attachment_1985" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] "Time is money." Ben Franklin coined this saying in the 1700s, and it's…

7 reasons why phones should not be your primary customer service channel
Tracking and Improving the Effectiveness of the Help Desk

Get knowledge to your inbox

Sign up and be first to know about our blog posts!

Do you like our posts? You might also like our product.

Give LiveHelpNow Help Desk Software a go free for 30 days.

WAITING IS FOR LOBBIES AND BUS STOPS.

Questions?