chat system

5 Tips Towards Delivering Consistent Customer Experience
6 Reasons You Should Let Your Customers Text You
Open a streaming API of your live chat data
Track customer conversations with chat & ticket tagging
Season's Greetings from LiveHelpNow

Season's Greetings from LiveHelpNow

Dec 26, 2012

[caption id="attachment_2510" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] The LiveHelpNow blog is taking a temporary break for the holiday season and…

Google report shows boost in online shopping

Google report shows boost in online shopping

Nov 07, 2012

[caption id="attachment_2357" align="alignleft" width="300"] Courtesy of FreeDigitalPhoto.net[/caption] A new study released by Google classifies the upcoming holiday season as the…

How to turn idle help desk agents into productivity powerhouses
Find us on YouTube

Find us on YouTube

Aug 13, 2012

Are you a visual learner? We have a YouTube channel chock full of helpful tutorials just for you! In this clip, one…

How to Adapt Call Center Tactics to Chatting

How to Adapt Call Center Tactics to Chatting

Aug 09, 2012

[caption id="attachment_1985" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] "Time is money." Ben Franklin coined this saying in the 1700s, and it's…

6 Reasons Non-Profits Need Chat

6 Reasons Non-Profits Need Chat

Aug 07, 2012

Live chat software has often been touted as a complete helpdesk solution for businesses, but it’s not just for customer…

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