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Jan 10, 2018 | 0 comment
Ever wonder what percentage of support tickets your account receives comes from email and how many via Twitter or Facebook posts? Or how many are submitted by agents vs customers?
Well now you can see in real-time how tickets get created in your LiveHelpNow Help Desk Account:
Here’s an example of the report:
Give LiveHelpNow Help Desk Software a go free for 30 days.