Open a streaming API of your live chat data
Jul 30, 2013 | 0 comment
Introducing Eventing API – every webmaster’s dream
Wouldn’t it be nice to have all the customer data LiveHelpNow collects for you sent instantly to your contact management system?
Eventing acts as a streaming API, allowing you to push customer data to any of your resources on the web at the exact moment a LiveHelpNow chat event occurs; such as when a chat starts, ends, or when an offline message is submitted.
No more manually calling an API, no more transfer delays, and no more frustrated developers.
Push LiveHelpNow chat information directly into your contact management, customer relationship management (CRM), or other internal system.
For example: Get Notified when a chat session starts, Gather offline message details instantly, Open a live customer data feed, and much more…
You can modify LiveHelpNow Eventing API to do just about anything you want it to.
Eventing API is an open beta project and will be offered free for 1 year.
It’s time to eliminate data transfer delays, reduce server strain and lessen the amount of overhead traditional API’s cause. Put your time and customer information to good use. Configure Eventing API today!