Captivate customers and outshine competitors with our easy to use, hard to resist customer service software suite.
Jul 20, 2017 | 0 comment
Everyone wants to look smart. Let’s face it, geeks rule. Now you can look smart and help your clients at the same time with a knowledge base system from LiveHelpNow.
More than 80% of consumers let their fingers do the swiping to research products and services before they buy. Instead of showrooms and sales reps, we have websites and helpful Live Chat agents.
Consumer research offers a hassle-free way for interested buyers to compare products, check prices, materials, and other details about the products and services they want to buy. It is no secret that about half of all consumers check out Amazon.com first when researching a product. Information is pretty easy to find, and so are reviews that offer detailed product information.
So how can you compete? With LiveHelpNow, you can easily create an intuitive research tool that offers your visitors the information they want with a click.
Make it easier for your clients to buy — give them the information they want
Users are looking for products they need. With a knowledge base, you can give them the information they want before they buy. A robust knowledge base is a great way to prove you know your product, your business, and even your competition. Comprehensive, easily accessed information invites potential customers to come in and take a look around.
With LiveHelpNow, you can create a repository of information on your company, product, and services for use by potential leads and your Chat agents.
Besides creating the ultimate in a comfortable buying experience, a LiveHelpNow knowledge base is great for other reasons that include:
Don’t wait to get the most from LiveHelpNow — set up your knowledge base today
Give your website visitor the chance to be a know-it-all. A good knowledge base can boost your sales and site ranking and reduce customer service costs.
Don’t wait to feed your inner geek. Get moving on your knowledge base articles today. Our geeky customer service team is waiting to help you out. Just contact us if you need help. And if you haven’t starting using LiveHelpNow, just sign up for a free 30-day trial to find out what you are missing.
Give LiveHelpNow Help Desk Software a go free for 30 days.