Security incident Nov 23rd, 2017

Security incident Nov 23rd, 2017

Nov 25, 2017

BETHLEHEM, PA – LiveHelpNow has identified a cybersecurity incident in which an attacker was able to compromise one of our CDN…

LiveHelpNow updates August 21st

LiveHelpNow updates August 21st

Aug 22, 2017

The following updates  were released today: Eventing API (webhooks) will now send chat dates in the account's time zone set…

Can It!  Save Time with Canned Responses During Your Chat Sessions
Just released: Folder organization of canned content, new shortcuts and more...
Introducing Animated GIFs for Live Chat
SendInBlue - LiveHelpNow Live Chat integration
Need a Friendly Word of Advice about Your Website?  Don’t Take Another Step.
Securely exchange confidential forms—from within a chat session or via email
Audience overview, tickets by hour and optimized chat session transfer
The Next Big Thing is Here: Landline Texting

The Next Big Thing is Here: Landline Texting

Nov 28, 2016

[caption id="attachment_7321" align="alignright" width="300"] artsvector / Pixabay[/caption] You read that correctly. LiveHelpNow pioneered the technology that allows customers to text a landline…

Get knowledge to your inbox

Sign up and be first to know about our blog posts!

Do you like our posts? You might also like our product.

Give LiveHelpNow Help Desk Software a go free for 30 days.