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LiveHelpNow - Integrations

Explore the intricacies of integrating various software applications, platforms, and technologies with LiveHelpNow. Technology enthusiasts, software developers, and business owners looking to optimize your workflows will find these resources helpful as they navigate the integration landscape with confidence.

Shopify and ShipStation Integrations: The Solution to WISMO Inquiries

07/31/2023       By: Natalya Bucuy

Any online retailer knows the oh-so-common customer inquiry – the Where Is My Order (WISMO).  An everyday occurrence for customer service agents, this one is perhaps the simplest of inquiries,...

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Introducing Zoom Phone Integration with Zoho CRM

09/21/2022       By: Michael Kansky

Providing excellent customer service starts with understanding the customers, their needs, and behaviors. LiveHelpNow contact center software empowers customer service teams by providing tools that h...

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New Year, New Us: LiveHelpNow Introduces New User Panel

12/15/2020       By: Natalya Bucuy

Who does not like a good makeover?  Gee, after the year we all had, everyone of us deserves one for sure.  Makeover for more fierceness in 2021! To help our customers enter the new year with a new c...

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Facebook Integration

02/05/2018       By: Natalya Bucuy

LiveHelpNow Help Desk Software allows companies of all sizes to interact with their customers via live chat, SMS/text, email , traditional phone, Twitter and now…Facebook! Yes, LiveHelpNow can ...

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Can It! Save Time with Canned Responses During Your Chat Sessions

06/16/2017       By: Natalya Bucuy

Answering the same questions repeatedly can be frustrating. Worse yet, it can reduce the efficiency of your chat agents. What is a live chat agent to do?  Create canned responses!   Canned resp...

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SendInBlue – LiveHelpNow Live Chat integration

02/25/2017       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with SendInBlue will allow for easy transfer of live chat customer information into your SendI...

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Securely exchange confidential forms—from within a chat session or via email

02/20/2017       By: Natalya Bucuy

Boost Data Security and Success with Secure Forms Until now, it was impossible to collect confidential or order information in a chat or email. Why? Because chat and email provide clear text communica...

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Nutshell Integration

07/08/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Nutshell will allow for easy transfer of live chat information into your Nutshell peopl...

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Freshdesk Integration

06/24/2015       By: Natalya Bucuy

LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with Freshdesk will allow for easy transfer of live chatter information into your Freshdesk ...

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Capture Twitter mentions and support customers with Twitter-to-Ticket

06/02/2015       By: Natalya Bucuy

Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities.         Manage your social footp...

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