Industry Focus

The Buying Process and The Impact of Technology
LiveHelpNow and Telinta Work Together to Provide B2C Solutions for VoIP Service Providers
Softwareadvice.com surveys customer service software buyers
Season's Greetings from LiveHelpNow

Season's Greetings from LiveHelpNow

Dec 26, 2012

[caption id="attachment_2510" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] The LiveHelpNow blog is taking a temporary break for the holiday season and…

Industry Focus: Live Chat for Toy Stores

Industry Focus: Live Chat for Toy Stores

Nov 28, 2012

[caption id="attachment_2429" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] Toy stores probably experience most of their business right now, between Thanksgiving and…

How Solopreneurs Can Be Customer Service Whizzes
How call back systems can improve call center effectiveness
Why a good knowledge base can be a game changer for software vendors
Update: GoDaddy outage brings LiveHelpNow down
Don't let shopping cart abandonment kill your ecommerce store

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