Customer Service Tips

Don’t Be a Creep: Five Steps to Customer Profiling
How CPAP.com Improved Their Customer Satisfaction Scores by 15% with Live Chat
How to Use Help Desk Tools to Be a Proactive Customer Service Hero
Understanding The Customer Lifecycle Management Process in 5 Easy Steps
Customer Experience Expert Round-Up: 6 Brands That Are Getting it Right
5 Ways to Make Employees - And Customers - Happy!
20 Ways To Make The Live Chat Experience More Personal
7 tips for boosting your call center's FCR (First Contact Resolution) rate
Three Ways to Improve Human Customer Service Without Extra Costs
5 Tips Towards Delivering Consistent Customer Experience

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