Today’s customers are spoiled. With saturated markets and easy-to-find information, choice is everywhere. To adapt, eCommerce businesses need to embrace…
Growing up, we heard from our parents and teachers to always say “thank you” as a sign of showing appreciation.…
Here is an interesting statistic: about 96% of the customers visiting a website are not ready to make a purchase! Why…
Customer relationships are the bread-and-butter of a business. Good customer relations are so fundamental to successful business growth that there…
Do you need a new bike? A book? Groceries? Phone service? If you do, it is likely you will first…
Oh, how we love our ABCs! We’re talking about the ABCs is sales, of course - “Always Be Closing,” as…
What is the key to winning over modern shoppers? The answer is customer trust. Studies show that 67 percent of…
Billy and His Motorcycle. There once was a boy. We’ll call him Billy. Billy loved motorcycles. On the weekends Billy…
How many times did you decide against buying something just because you received poor treatment from employees? Most likely more…
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