Capture Twitter mentions and support customers with Twitter-to-Ticket
Jun 02, 2015 | 1 comment
Integrate your company Twitter account with the LiveHelpNow Ticketing system and act on socially driven support inquiries and sales opportunities.
Manage your social footprint with LiveHelpNow customer service software.
- Search Twitter for tweets that mention your company, your competitors, trends in your industry, customer sentiments and more.
- Add Twitter Tickets with a single click- Answer sales questions and support wandering customers in the Ticketing system.
- Create Saved Searches that capture tweets as Tickets automatically.
Try Twitter-to-Ticket and all the other innovative features available in LiveHelpNow customer service software free for 30 days.
Already a LiveHelpNow customer? Learn how easy it is to setup Twitter integration.