There’s work to be done. Our tools make it easy. So quit just standing there. Time waits for no one.
Getting real-time help is easier than you think. Get on with it.Learn more now
Fast, flexible, foolproof, multi-brand ticketing support platform.Learn more now
Life is short. Don’t waste time solving the same problems twice.Learn more now
Some important features worth mentioning.
Automatically tag all chat and email inquiries via intelligent automation. Customer service trends at your fingertipsView now
AI determining whether a customer service interaction is positive, negative or neutral with instant notifications.View now
Flexible reports, anything from website statistics to agent productivityView now
“LiveHelpNow provides many features that our former chat system didn't have. Making ourselves accessible in more than just one way has really increased our level of customer service. The ability for students to create tickets when we are offline is a big plus as well. Also, the FAQ Dashboard serves as a great resource for frequently asked questions we receive. Most importantly, I love the customer service that the company provides. There's never been a time when my questions were not answered.”
- Phong Yang, Counselor, California State University, Fresno
Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.
Is your customer service team overwhelmed or your Social Media strategy foundering?
LiveHelpNow partnered with HelpSquad to offer live chat sales and support teams for your business
Wouldn’t you like to receive monthly feedback on the quality and quantity of your customer service with exact instructions on how to improve it? Now you can use gamification to do just that — with no added cost or work.