Help Desk Software for Travel Agency Live Chat, Inquiry and Knowledge management

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LiveHelpNow gives you the chance to chat with your customers at the moment they are on your site. Help them directly with their travel plans and questions. Give them the customer service experience that they want and need. Our basic package is free and easy to use, so get started today.

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Increase Conversion
"Website visitors that don't contact you are lost sales. Providing multiple ways for them to contact you, opens a door that was previously closed. O...
White papers
Increase Sales
"Sales is about timing. Making the right offer at the right time. By being proactive on the web, you open a dialog with potential customers, who are...

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Help Desk Software for Travel Agents, let your website do the selling!
A new idea for the new world
LiveHelpNow is revolutionizing the travel industry. Features like live chat, knowledge base and an e-mail ticketing system that is amazingly user friendly, allow travel agencies to have around the clock access to their customers; even when their brick and mortar storefront isn’t open. You can reach your customers anytime, day or night and customer can have access to around the clock available resources to find help due to LiveHelpNow customer service SaaS platform.
Easily deliver any message to your customers or prospective clients
The travel industry offers customers amazing deals and great packages; however, getting that information to them in a timely manner can be hit or miss with standard advertising. With LiveHelpNow, your customers and potential customers are able to access up-to-date, relevant information through your Web site by speaking directly with a representative.
Track enquiries with ease. Sell and upsell with a click of a button.
LiveHelpNow’s e-mail ticketing system offers your travel agency the most relevant information about your customers support needs. This allows your agency to get back to its customers in a timely manner with the most relevant information possible. This shows your customers that you will go the extra mile.
 
Live website visitor monitoring, proactive chat invitations, and more! LiveHelpNow’s chat feature enables your representatives to proactively seek out potential clients who are browsing your Web site. One example is the customer browsing different travel packages. With LiveHelpNow, your representative can actually contact that customer and offer help in finding a package that is relevant to what they are currently browsing. Because of this, a customer stands more of a chance of making an instant decision, which results in higher sales volume for you.
 
Customer service software that Drives Sales! Providing insightful customer service is a key in having a successful travel agency. LiveHelpNow’s suite of tools feature knowledge base and analytics components, so your agency can see exactly what customers are looking for when they visit your Web site. In turn, this allows your company to spend its marketing dollars in a more targeted manner. It also allows you to provide the most up to date customer service before, during and after the sale.
 
Help Desk Software for Travel agency
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