Travel

Live chat for travel industry

It’s versatile, fast, and it works!

LiveHelpNow gives you the chance to chat with your customers at the moment they arrive on your site. Help them directly with their travel plans and questions. Give them the customer service experience that they want and need. Our basic package is affordable and easy to use, so get started today.

Review of LiveHelpNow 2.0

LiveHelpNow - Help Desk Customer Service Software for the Travel Industry


Interact with Clients 24/7/365

Using LiveHelpNow's suite of software, travel firms can help their clients 24/7. Multiple services such as online chat, knowledge base information, and e-mail ticket management allow your firm to interact with clients at any time, any day of the week. Even if nobody's in the office, customers wont feel neglected. 


Utilize Publishable Knowledgebase for Clients' Self-help

The most important thing your clients need is information. With LiveHelpNow, your clients can have live access to your firm and its services so that they can make intelligent, informed decisions. LiveHelpNow’s knowledge base software allows your clients to have access to the most up to date information when it’s convenient for them.


Comprehensive Business Intelligence System

The data analysis tools provided by LiveHelpNow offer your firm access to information that clients and potential clients are searching for when they visit your Web site. This enables you, based on these analytics, to provide the one-on-one services that are relevant to what your clients are interested in.

Live website visitor monitoring, proactive chat invitations, and more!

LiveHelpNow’s chat feature enables your representatives to proactively seek out potential clients who are browsing your Web site. One example is the customer browsing different travel packages. With LiveHelpNow, your representative can actually contact that customer and offer help in finding a package that is relevant to what they are currently browsing. Because of this, a customer stands more of a chance of making an instant decision, which results in higher sales volume for you.

Customer service software that drives sales!

Providing insightful customer service is a key in having a successful travel agency. LiveHelpNow’s suite of tools feature knowledge base and analytics components, so your agency can see exactly what customers are looking for when they visit your Web site. In turn, this allows your company to spend its marketing dollars in a more targeted manner. It also allows you to provide the most up to date customer service before, during and after the sale.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo

Testimonials

We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.

 

Joel Levin, Vice President,
Technical Support, Final Draft, Inc. www.finaldraft.com

 

Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.

 

Tammy Smith,
All Pro TRAILER SUPERSTORE! www.trailersuperstore.com