Small Business

live chat for business

It’s versatile, fast, and it works!

LiveHelpNow offers your sales and support operators the ability to chat live with customers at the very moment that they are on your website. By enhancing your customers' website experience, you create loyalty and satisfaction. LiveHelpNow is easy to install and use, and is competitively priced, so get started today.

Review of LiveHelpNow 2.0

LiveHelpNow - Help Desk Customer Service Software for the Travel Industry


Interact with Clients 24/7/365

Using LiveHelpNow's suite of software, travel firms can help their clients 24/7. Multiple services such as online chat, knowledge base information, and e-mail ticket management allow your firm to interact with clients at any time, any day of the week. Even if nobody's in the office, customers wont feel neglected. 


Utilize Publishable Knowledgebase for Clients' Self-help

The most important thing your clients need is information. With LiveHelpNow, your clients can have live access to your firm and its services so that they can make intelligent, informed decisions. LiveHelpNow’s knowledge base software allows your clients to have access to the most up to date information when it’s convenient for them.


Comprehensive Business Intelligence System

The data analysis tools provided by LiveHelpNow offer your firm access to information that clients and potential clients are searching for when they visit your Web site. This enables you, based on these analytics, to provide the one-on-one services that are relevant to what your clients are interested in.

Grow Your Business with LiveHelpNow

Each and every business owner knows that the most valuable asset any business has is time. With a Web presence and LiveHelpNow’s offering of interactive tools, customers can find out more about your business and what products or services you offer in less time than ever before. You can prioritize customers and jobs, all while serving your customers in the most effective possible way. Spend more time doing things that matter, and watch your business grow before your eyes.

Sell 24/7 with Live Chat, Ticket Management and Published Knowledge Base

New sales and repeat sales are made easier with LiveHelpNow’s Live Chat, Ticket Management, Knowledge Base Management, and Analytics components. These tools will allow your small business to have an over-the-shoulder view of all of your customer’s needs in a real time environment. This allows your business to offer better customer service prior to, during, and even after the sale.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo

Testimonials

We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.

 

Joel Levin, Vice President,
Technical Support, Final Draft, Inc. www.finaldraft.com

 

Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.

 

Tammy Smith,
All Pro TRAILER SUPERSTORE! www.trailersuperstore.com