Salon Services

Live chat for salons

It’s versatile, fast, and it works!

LiveHelpNow establishes a personal connection with customers, while increasing sales and lowering costs. LiveHelpNow empowers salon services, like yours, to more effectively communicate about appointments, services offered, pricing, directions, etc. Our online chat connects you with your customers at the exact moment they are on your site. Help them directly with their immediate needs and questions. Its quick, easy, and affordable to install, so get started today.

Review of LiveHelpNow 2.0

LiveHelpNow - Customer Service Software for Salons, let your website do the selling!

See What LiveHelpNow help desk tools can do for you

Whether it’s a simple haircut or the most detailed spa treatment available at your salon, LiveHelpNow’s suite of software tools can help create a more efficient environment for your stylists to work in. This is achieved by a high level of interaction between your staff and clients via your website.

Never lose your clients' contact Information

Salons who use LiveHelpNow have the direct advantage of being able to chat live with their clients and finding out their needs before they even come into the salon. Plus, this information can be funneled directly into a knowledgebase from the livechat, eliminating the need for easily lost, handwritten messages.

Self-help tools for your customers: Published Knowledge base

Another advantage offered by LiveHelpNow is a knowledgebase that grows based on customer input. By using this tool, you can cut down on time that would normally be used to ask questions of the customers after they’ve arrived at the salon. The bottom line is that saving time, saves money.

Keeping you open 24/7/365

When your salon is closed, customers can’t access your list of services, nor can they schedule appointments with your staff. LiveHelpNow’s web-based toolset offers your salon a unique way for customers to get this information or schedule appointments. LiveHelpNow’s state of the art e-mail ticketing system is just one tool that can be used for scheduling appointments. Knowledgebase allows customers to search through your site and find important information about services that your salon offers.

Chat with your customers live

Every salon has experienced the customer who tried to do their hair on their own. With livechat, customers can get help from a live representative of your salon anytime, day or night. This level of customer service will pay off in the long run by creating long-term customers who continually return to your salon to do business. Another benefit of livechat now is that every bit of information goes directly from livechat to the knowledgebase.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo


We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.


Joel Levin, Vice President,
Technical Support, Final Draft, Inc.


Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.


Tammy Smith,