Customer Service Software for Salon Services Live chat, Ticket, Email and Knowledge Management

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Salon Services

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LiveHelpNow establishes a personal connection with customers, increasing sales and lowering costs. LiveHelpNow empowers salon services, like yours, in communication of appointments, clarity of services, pricing, directions, you name it. All the things that typically are a necessary evil, become your advantage. Our online chat connects you with your customers at the moment they are on your site. Help them directly with their immediate needs and questions. Give them the customer service experience that they want and need. Our basic package is free and easy to use, so get started today.

Learn more about LiveHelpNow Salon Services Customer Service Software benefits.

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Increase Conversion
Website visitors that don't contact you are lost sales. Providing multiple ways for them to contact you, opens a door that was previously closed. Op...
White papers
Increase Sales
Sales is about timing. Making the right offer at the right time. By being proactive on the web, you open a dialog with potential customers, who are ...

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LiveHelpNow - Customer Service Software for Salons, let your website do the selling!
See What LiveHelpNow help desk tools can do for you
Whether it’s a simple haircut or the most detailed spa treatment available at your salon, LiveHelpNow’s suite of software tools can help create a more efficient environment for your stylists to work in. This is achieved by a high level of interaction between your staff and clients via your website.
Never lose your clients' contact Information
Salons who use LiveHelpNow have the direct advantage of being able to chat live with their clients and finding out their needs before they even come into the salon. Plus, this information can be funneled directly into a knowledgebase from the livechat, eliminating the need for easily lost, handwritten messages.
Self-help tools for your customers: Published Knowledge base
Another advantage offered by LiveHelpNow is a knowledgebase that grows based on customer input. By using this tool, you can cut down on time that would normally be used to ask questions of the customers after they’ve arrived at the salon. The bottom line is that saving time, saves money.
 
keeping you open 24/7/365 When your salon is closed, customers can’t access your list of services, nor can they schedule appointments with your staff. LiveHelpNow’s web-based toolset offers your salon a unique way for customers to get this information or schedule appointments. LiveHelpNow’s state of the art e-mail ticketing system is just one tool that can be used for scheduling appointments. Knowledgebase allows customers to search through your site and find important information about services that your salon offers.
 
Chat with your customers live Every salon has experienced the customer who tried to do their hair on their own. With livechat, customers can get help from a live representative of your salon anytime, day or night. This level of customer service will pay off in the long run by creating long-term customers who continually return to your salon to do business. Another benefit of livechat now is that every bit of information goes directly from livechat to the knowledgebase.
 
Salon Services Customer Service Software