Help Desk Software for Radio Stations Live chat, Ticket, Email and Knowledge Management

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Radio Stations

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Connect with your listeners.

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LiveHelpNow makes technology simple. Connect with your listeners, take requests, collect real-time opinions, drive online contests, be creative. LiveHelpNow builds relationships AND also forms a new kind of 'bond' with your listeners. Enabling listeners to interact different, brings new advertising options, AND provides value to your listeners. Making this connection, building loyalty, enabling online interaction, builds the business. Give your listeners a new experience that they want and need. Our basic package is free and easy to use, so get started today.
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Website visitors that don't contact you are lost sales. Providing multiple ways for them to contact you, opens a door that was previously closed. Op...
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LiveHelpNow - Help Desk Software for Radio Stations, let your website do the talking!
Enable the ability to chat with your listeners live
Radio stations that use LiveHelpNow’s set of online tools will be able to interact with listeners more efficiently. Using livechat instead of phone lines for listeners gives the station the ability to screen listeners more effectively. The software gives chatters a unique, recurrent identity, which is visible to the moderator.
Keeps you informed
Using livechat, DJs or station managers can communicate with each other during broadcasts, even if they aren’t in the station. If, perhaps, something were wrong with the broadcast, anyone outside the station could quickly communicate whatever problems were occurring that the DJ in the station might not know about.
Cut costs
Using the LiveHelpNow suite of tools allows listeners to make online music requests, contact the station or even do game show style competitions with multiple listeners, all in real time. This can help a station cut costs on multiple phone lines and allows staff to be much more efficient.
 
See what LiveHelpNow can do for you Now XM Radio stations, HD Radio stations and standard broadcast stations can use LiveHelpNow’s online tools directly on their websites. All of the LiveHelpNow software can be integrated and customized to fit any look and feel. Station managers can use the knowledgebase software to find out what listeners are requesting most and what questions are being asked of the DJs. Your radio station can actually target the listeners more directly by using these tools on a consistent basis.
 
Operate more efficiently Radio station managers and DJs that utilize the e-mail ticketing system can receive feedback from listeners and advertisers more efficiently. The ticketing system can also be set to flag specific issues as they happen or individuals based on their unique ID. This gives technicians the ability to prioritize which things should be taken care of first and which issues can be put on hold. If a station is operating efficiently, It will be more profitable.
 
Radio Station Help Desk Software
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