Radio Stations

Live chat for radio stations

It's versatile, fast, and it works!

LiveHelpNow makes technology simple. Connect with your listeners, take requests, collect real-time opinions, drive online contests, be creative. LiveHelpNow builds relationships and forms a new kind of 'bond' with your listeners. Enabling listeners to interact differently brings new advertising options and provides value to your listeners. Making this connection, building loyalty, and enabling online interaction builds your business. Give your listeners a new experience and they'll keep coming back for more. Our basic package is affordable and easy to use, so get started today.

Review of LiveHelpNow 2.0

LiveHelpNow - Help Desk Software for Radio Stations, let your website do the talking!

Chat with your visitors- Live!

Radio stations that use LiveHelpNow’s set of online tools will be able to interact with listeners more efficiently. Using livechat instead of phone lines for listeners gives the station the ability to screen listeners more effectively. The software gives chatters a unique, recurrent identity, which is visible to the moderator.


Stay informed

Using livechat, DJs or station managers can communicate with each other during broadcasts, even if they aren’t in the station. If, perhaps, something were wrong with the broadcast, anyone outside the station could quickly communicate whatever problems were occurring that the DJ in the station might not know about.


Cut costs

Using the LiveHelpNow suite of tools allows listeners to make online music requests, contact the station or even do game show style competitions with multiple listeners, all in real time. This can help a station cut costs on multiple phone lines and allows staff to be much more efficient.


See what LiveHelpNow can do for you!

XM Radio stations, HD Radio stations, and standard broadcast stations can use LiveHelpNow’s online tools directly on their websites. All of the LiveHelpNow software can be integrated and customized to fit any look and feel. Station managers can use the knowledgebase software to find out what listeners are requesting most and what questions are being asked of the DJs. Your radio station can actually target the listeners more directly by using these tools on a consistent basis.

Operate more efficiently

Radio station managers and DJs that utilize the e-mail ticketing system can receive feedback from listeners and advertisers more efficiently. The ticketing system can also be set to flag specific issues as they happen or individuals based on their unique ID. This gives technicians the ability to prioritize which things should be taken care of first and which issues can be put on hold. If a station is operating efficiently, It will be more profitable.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo

Testimonials

We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.

 

Joel Levin, Vice President,
Technical Support, Final Draft, Inc. www.finaldraft.com

 

Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.

 

Tammy Smith,
All Pro TRAILER SUPERSTORE! www.trailersuperstore.com