Customer Service Software for Personal Shopper Live chat, Ticket, Email and Knowledge Management

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Personal Shopper

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Making service more simple.

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Taking your service to the next level is in your reach, today. By enabling online tools for your current clients and future prospects you will distinguish yourself within your market. Setup communication channels, track emails, provide your knowledge via a topic based FAQ library.Selling yourself, selling your service can be your primary business objective, use technology to make it more efficient and effective.
Learn more about LiveHelpNow Customer Service Software for Personal Shoppers benefits.

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White papers Personal Shopper White Papers
Increase Sales
Sales is about timing. Making the right offer at the right time. By being proactive on the web, you open a dialog with potential customers, who are ...
White papers
Build Loyalty
The expert in your business is you. By capturing this expertise using a knowledge base system, you can turn your expertise into customer satisfaction...

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LiveHelpNow - Customer Service Software for Personal Shoppers, let your website do the talking!
Product knowledge is the key
As a personal shopper, you know that product knowledge is the key. With knowledgebase, you can help your clients by providing the most up-to-date information about different products they may want to purchase. Knowledgebase can pull information from multiple sources and allows you to redirect that information to your clients.
Communicate directly with any of your customers 24/7/365
Livechat will help you bring in new customers and help you give more personal service to your current customers. Using livechat, you can communicate directly with any of your customers, day or night. Paired with knowledgebase, livechat is a powerful tool that enhances your ability to provide excellent customer service.
Manage time more efficiently
Time management is another crucial component to being a good personal shopper. Using the e-mail ticketing system allows you to prioritize which customers need your service the soonest and which ones can wait based on parameters that you set. This enables you to provide better service for your existing clients.
 
Proactively help clients and potential clients Using your own website, livechat now offers you the ability to proactively help clients and potential clients find out what services you offer and what products you are likely to recommend. It also will provide you with the ability to chat with them based on their searches and browsing habits. When paired with knowledgebase, this gives you the ability to answer any questions your customer may have as well as anticipate your customer’s every need.
 
Knowledgebase with easily searchable database Knowledgebase will allow you to store your customer names and information, which you can access at the click of a mouse. It also provides you with an easily searchable database. For instance, if you have a customer who loves a particular brand of chocolate, but you can’t remember what it is, enter the customer’s name and browse all of their previous shopping information. Using LiveHelpNow will result in word-of-mouth recommendations from your highly satisfied customers.
 
Customer Service Software for Personal Shoppers
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