Nonprofit

live chat for nonprofit, not for profit organizations

It’s versatile, fast, and it works!

A critical challenge for any non-profit is to be efficient and effective. That is simply impossible with complex tools and expensive technology. LiveHelpNow solves this challenge by providing best in class online tools at an affordable price. Not only that, there is no need for technical knowledge to install or maintain, and we support you every step of the way. Its affordable and easy to use, so get started today.

Review of LiveHelpNow 2.0

LiveHelpNow - Customer Service Software that lets Nonprofit Organizations spend money where it needs to be spent

Advantages and Benefits for Nonprofit Organizations

Nonprofits that use LiveHelpNow’s interactive tools can reduce expenditures for expensive phone lines by using livechat for direct interaction with donors and clients. This allows your nonprofit organization to spend money where it needs to be spent while still staying in close contact with those who make your non profit thrive.  


Gather necessary information and store it for future use

Knowledgebase is an integral part of the LiveHelpNow set of tools. With knowledgebase, non-profit groups can gather necessary information and store it for future use. The automated features in knowledgebase also allow it to collect the most updated information on its own, which saves you time.   


Go green and save time

Use the email-ticket management system to automatically create prioritized task lists will allow your group to utilize its time more efficiently for the tasks that matter the most. This feature coupled with live chat means that you can waste less paper and time, and still achieve a higher level of productivity.


Connect agents, donors, and clients

Live chat benefits nonprofits by providing a means of communication between agents, donors, and clients alike. If a client is browsing your website, the knowledge base records this and passes the information to an agent. The agent can then contact the person via live chat and ask if they need any help finding what they are looking for or offer suggestions about the different services that your organization offers. It also allows your volunteers to anticipate your client’s needs.

Knowledge when you need it

Having the right knowledge at the right time is essential for non-profit groups and organizations. Employees or volunteers within your organization can use the knowledgebase to find the most up-to-date information available about anything associated with your organization. Knowledgebase also creates new knowledge by merging your website’s search data with FAQs and chat logs. This enables it to update your website with the most relevant information available, all without you having to lift a finger.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo

Testimonials

We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.

 

Joel Levin, Vice President,
Technical Support, Final Draft, Inc. www.finaldraft.com

 

Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.

 

Tammy Smith,
All Pro TRAILER SUPERSTORE! www.trailersuperstore.com