Medical Help


It’s versatile, fast, and it works!

LiveHelpNow opens your office door virtually. At the moment your patients need help, LiveHelpNow gives them options to connect with you exactly when and how they need. Help them directly with their immediate needs via chat, use email-ticket to organize and track responses, and build a dynamic FAQ for ongoing questions. Give them the experience that they want and need. Our basic package is affordable and easy to use, so get started today.

Review of LiveHelpNow 2.0

LiveHelpNow - Help desk software for the health care industry that lets your website do the helping!

Interact with clients online

LiveHelpNow with livechat offers medical professionals a way to interact with clients who need medical help, but may not need to come into the doctor’s office. The 24/7 access provided by the online chat software allows your practice to provide prompt care for individuals as well as eliminate unnecessary costs.

Grow your FAQ automatically

With the knowledgebase software offered in LiveHelpNow’s suite of web-based products, patients can help their doctor more efficiently diagnose their illnesses. A keyword searchable database that’s linked into the livechat and e-mail ticketing system constantly grows and updates with new information, automatically. This makes up-to-date information much easier to access.

Up your efficiency with our data analysis tool!

The data analysis tools provided by LiveHelpNow’s web client offer’s medical professionals the ability to look at patient data and questions in a secure environment. It also allows for cross-referencing to see which questions are coming up the most. This allows your practice to address these items more efficiently.

Interactive tools that can be used by both patients and medical staff

LiveHelpNow’s online tools will integrate perfectly and easily with your current web site. Customizing the tools to have your site’s look and feel is one of the many benefits offered by the LiveHelpNow software package. Interactive tools that can be used by both patients and medical staff will provide updated and relevant information that will eliminate unnecessary calls and visits. With LiveHelpNow, this knowledge is available all day, every day; just by visiting your Web site.

Interact with patients and solve problems prior to their visit

Using the chat, knowledgebase and email-ticketing system together provides powerful tools for your staff to help qualify the needs of a patient before they even come into the office. With livechat, a staff member can ask the necessary questions of patients in an environment that is comfortable and private for both parties. LiveHelpNow’s suite of tools makes it easier for medical help to interact with patients and solve problems, prior to visiting the doctor’s office.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo


We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.


Joel Levin, Vice President,
Technical Support, Final Draft, Inc.


Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.


Tammy Smith,