Insurance Agent

Live chat for insurance agents

It’s versatile, fast, and it works!

LiveHelpNow gives you the ability to educate, serve and sell insurance. Being an agent, you know it is the relationship that brings more business, referrals and ongoing source of income. LiveHelpNow lowers your costs and improves your business. It simply opens your door to help your customers directly with their immediate needs and questions. Share your expertise, remain organized, and grow your business. Our basic package is affordable and easy to use, so get started today.

Review of LiveHelpNow 2.0

Give 24/7 Access to Your Customers

As an insurance agent, you’ll appreciate the advantages you’ll have over the competition with LiveHelpNow’s suite of online products. These tools feature around the clock access to customers, so no matter when a client visits your Web site, you’ll never have to worry that you’re going to miss a sales opportunity.

Robust Knowledge Base

Insurance packages, no matter how clear they are to you, can be confusing to your clients. With LiveHelpNow’s knowledge base, clients and potential clients can access easy to understand information regarding different insurance policies. They can also do comparisons between their current policy and the other policies you have to offer.

Get Organized with Email-Ticket Management

E-mail ticketing allows your insurance agents’ offices to consolidate and organize client questions and requests. This lets them utilize their time more productively, as well as provide more timely answers and help. In turn, your customers see that your agency is willing to go above and beyond for them.

Be in the Know with Live Chat

The livechat feature in LiveHelpNow’s arsenal of interactive products allows your agents to work directly with clients who are browsing your Web site. For instance, if a visitor does a keyword search for a vehicle policy, the agent will see this, real time, and can offer to help find a policy that will match their needs. In most cases, having this type of interaction will be very effective in leading that customer into a sale.

Real-time Monitoring

Quality customer service is the number one request from most customers. LiveHelpNow gives insurance agents the cutting edge tools they need to do this. With real time data analysis and an automatically updated knowledge base, your agents can see what customers are looking for based on keyword searches and browsing patterns on your agency’s Web site. This gives you and your agents the ability to give the best customer service throughout the entire sales process.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo


We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.


Joel Levin, Vice President,
Technical Support, Final Draft, Inc.


Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.


Tammy Smith,