Customer Service Help Desk Software Live chat, Ticket, Email and Knowledge Management

Your software has many features. Too much to sometimes explain even in the perfectly designed website. Open the doors to more sales. Enable your customers to ask questions, create a dynamic FAQ for customers to find answers, deploy a email ticketing systems to effectively route emails to your departments. When you answer questions, quickly and accurately, sales increase....

As a personal trainer, success means making a personal connection. If you can't create trust, your customer will have a hard time listening to your advice. Open this door of trust, by using effective communication tools on your website. When a potential customer wants help, they want it now. By creating an instant connection, a robust FAQ and an email ticket system, a one person business like yours can succeed in the first step; trust....

More and more personal shoppers are turning to the Internet for ways to improve client relationships and increase the size of their client list. With LiveHelpNow, the option of using your website to reach more customers is much more attainable. The basic package is easy to install and integrates fully with your site. Within five minutes, your business can benefit from being able to see what clients are looking for. With features like live chat, you can then provide immediate feedback for those ...

Leaders within nonprofit organizations recognize the importance of being able to communicate with their clients as well as their beneficiaries. LiveHelpNow offers a cost-effective solution that enables your organization to speak directly with customers or those who wish to donate with its powerful suite of web-based customer service tools. Live chat, for instance, enables your associates to talk directly with clients who are browsing your website. Knowledgebase allows you to build up informati...