Customer Service Software for home and garden stores Live chat, Ticket, Email and Knowledge Management

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Home and Garden

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LiveHelpNow lets your experience shine. Be the 'goto' person. Open doors to a loyal relationship with your customers at the moment they are on your site. Help them directly with their immediate needs and questions. Give them the home and garden expertise you have and that they want and need. Our basic package is free and easy to use, so get started today.

Learn more about LiveHelpNow Help Desk for Home and Garden Industry

White papers Home and Garden White Papers
Increase Conversion
Website visitors that don't contact you are lost sales. Providing multiple ways for them to contact you, opens a door that was previously closed. Op...
White papers
Increase Sales
Sales is about timing. Making the right offer at the right time. By being proactive on the web, you open a dialog with potential customers, who are ...

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LiveHelpNow - Customer Service software for Home and Garden stores, let your website do the selling!
Increase sales quickly
Home and garden businesses will have a distinct advantage using LiveHelpNow’s livechat feature. Employees can directly contact customers who are browsing your website and offer help or advice about products or services that your home store offers. This will result in higher satisfaction, more return customers and more direct purchases.
See what a published searchable knowledgbase can do for your business
Using knowledgebase, e-commerce home and garden stores have a distinct advantage over the competition when it comes to updates on products, customer input on products and frequently asked questions. Knowledgebase takes all of these and more and converts them into usable data for more accurate returns on keyword searches.
Manage your customer base
The e-mail ticketing system in LiveHelpNow’s suite of tools will help employees manage customer e-mail questions and problems and give them the ability to prioritize based on any number of parameters. This will result in better customer satisfaction, which leads to more business and adds to your business’ bottom line.
 
Improve conversion on your website LiveHelpNow’s online tools integrate perfectly with your e-commerce website. The interactive tools can be customized to fit within your site’s look and feel. Livechat offers your employees the ability to act as a concierge for your customers, guiding them to the right products or services you offer and giving them up-to-date and accurate information via the LiveHelpNow knowledgebase. These two tools alone will help to improve conversion of potential sales on your site to actual sales.
 
Increase customer satisfaction When a customer is browsing your website, imagine a representative of your business being able to sit over their shoulder and watch what they browse for or what keyword searches they do. If the customer is having trouble, the employee could contact them directly and help guide them through whatever problems they are having or even assist them in using the shopping cart system. This type of personalized help will lead to higher customer satisfaction.
 
Customer Service Software for Home and Garden Stores
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