Education

Live chat for higher education institutions

It’s versatile, fast, and it works!

LiveHelpNow fosters a personal, immediate connection between you and your website's visitors. Your support staff can be online helping prospective students make the most educated choices about what your school has to offer, as well as assisting current students with various issues. Its easy to use and even easier to get started, so sign up today.

Review of LiveHelpNow 2.0

LiveHelpNow Advantages and Benefits for Higher Education


Secure Prospective Students While Assisting Current Ones

LiveHelpNow offers your students around the clock access to tutors and teachers, even when school is not in session. With multiple services, such as online chat and e-mail ticket management, LiveHelpNow provides students, teachers, and other school officials the ability to interact with each other, regardless of the time of day.


Educate Students, Applicants, and Prospects through a Published Knowledge Base

With LiveHelpNow, students and teachers have access to the information that they need from assignments and syllabi to contact information and grades. LiveHelpNow’s online knowledgebase management system allows students access to all of the information they need about their classes and course requirements, which, paired with the assistance of a live representative, can make for more successful students than ever before.  


Analyze and Improve School and Site Performance

Teachers and administrators will enjoy LiveHelpNow’s data analysis tools, which will provide information such as student data, grade reports, and daily statistics such as attendance and class participation. Utilizing these statistics, administrators can better analyze how student performance can be improved, all in a simple, timely manner.

Interactive Tools to Breathe Life into Your School's Website

LiveHelpNow provides your school or university Web presence a set of interactive tools that can be used by both instructors and students. Students can find out more about the requirements of a particular class and what course materials they may need, while teachers can answer questions and keep tabs on students in real time. 24 hours per day, 7 days per week, keep your site and your resources available to whoever may need them. 

Keep communication lines open 24/7/365 with LiveHelpNow tools

Helping students with their assignments is made easier with LiveHelpNow’s Live Chat, Knowledge Base Management, and Analytics components. These tools allow your teachers to have a real-time view of their students whenever they access the school Web site. This allows instructors to contact students and interact with them instantly. LiveHelpNow’s suite of tools makes it easier for teachers to teach and students to learn.

Increase Sales Now!
Open the door for customers.

Turn your website into a selling machine. Engage visitors, convert them into customers, and keep them coming back for more with our award winning suite of tools.

Live Chat
Engage visitors, generate leads, and delight customers.
Email-Ticket Management
Track customer inquiries and eliminate email mess.
Knowledge Base
Provide customers with all the information they need in order to make a confident purchase.
Call Management
Capture calls and never miss another sales opportunity.

Starting at $21 a month per agent

2013 Awards
Live Demo

Testimonials

We recently switched to LiveHelpNow for our email, chat and knowledge base service. We were immediately impressed by two things: One, how much out-of-the-box functionality they provide for such a reasonable price and two, how eager they are to help. The package is powerful, extensible, easy to use and customizable and the staff are smart, friendly and professional.

 

Joel Levin, Vice President,
Technical Support, Final Draft, Inc. www.finaldraft.com

 

Our business has been using live help now for approximately 6 months now. I have seen other businesses use Chat on their websites and wanted to give it a try. We are so impressed with how simple it was to install within our website and the amount of information available.

 

Tammy Smith,
All Pro TRAILER SUPERSTORE! www.trailersuperstore.com