Customer Service Software for Business Travel Live chat, Ticket, Email and Knowledge Management

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Business Travel

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LiveHelpNow connects you with business travelers. Now. As they expect. Business travelers have high expectations and you can start a relationship at the moment of need. Help them directly with their travel plans and questions. Give them the experience that they want and need. Our basic package is free and easy to get started today.

Learn more about LiveHelpNow Customer Service Software for Business Travel Industry

White papers Business Travel White Papers
Increase Conversion
Website visitors that don't contact you are lost sales. Providing multiple ways for them to contact you, opens a door that was previously closed. Op...
White papers
Increase Sales
Sales is about timing. Making the right offer at the right time. By being proactive on the web, you open a dialog with potential customers, who are ...

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LiveHelpNow - Customer Service Software for Business Travel industry, let your website do the selling!
Help your agency improve conversion.
LiveHelpNow helps improve customer relationships between business travelers and your travel agency. By using livechat, an agent can chat directly with any business traveler who is accessing your website. This type of direct access to your potential customers can lead to higher customer satisfaction and help your agency improve conversion.
Let us show you how our knowledgebase can help you
Business travelers stand more of a chance of using your travel agency’s travel package deals if you use LiveHelpNow. Keyword searches that search through the knowledgebase will bring up to date and more accurate results than standard searches and livechat allows your company’s representatives to help its customers directly.
Increases customer satisfaction
By using the e-mail ticketing system, your travel agency can prioritize requests and any customer complaints in a much more efficient manner than if they were using a standard answering service. Not only will this ticketing system allow your agency to communicate effectively with customers, but it also increases customer satisfaction.
 
Increase your sales rate The livechat feature in LiveHelpNow’s suite of tools allows representatives to communicate directly with potential business travelers who are accessing your web site. For instance, if a customer is browsing your web site looking at different travel packages, your employees can actually offer to help that customer directly and guide them to a package that suits their needs. This alone will help the customer make a quicker decision and result in a higher sales rate.
 
Provide the best customer service possible Customer service is important in any industry, but the travel industry is unique. With so many options available to customers, agencies must take extra steps to set themselves apart from everyone else. Using livechat to provide insightful suggestions, or knowledge base to provide more accurate keyword search results are only two ways that LiveHelpNow can help. This web-based, interactive tool will help provide the best customer service possible through all phases of the sales process.
 
Business Travel | Cusomer Service Software
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